At Intent Market Research (IMR), we value your privacy and are dedicated to safeguarding your personal information. We understand that your privacy is important to you and we respect it. This privacy policy outlines how we gather, use, and protect your personal information. If you are a California resident, please refer to the CCPA privacy policy at the end of this Privacy Policy for more information on how we handle your information and how you can exercise your rights.

Information we collect

Depending on the service involved, IMR may collect various data types for distinct purposes. Below, you will find more information on the data collected, processed, used, and stored related to the services IMR provides:

1. a) Syndicated Research

Intent Market Research collects information about your name and email address, business phone number, information about your organization, your job title, location, interest and/or demographic information, IP address, and other information provided by you at the time of connecting on the IMR website to deliver the Syndicated Research services ordered by you or your organization as part of a corporate account. We may also use your contact information to communicate with you while producing syndicated research reports and other services.

We also collect information about how you use the sites, such as what you have searched for and viewed on the sites automatically. In addition, we may record your IP address for security purposes. The information automatically collected may be associated with a unique identifier as well as with any other personal data you have provided. We do not usually seek to collect your sensitive personal information and we will obtain your explicit consent to collect and use such information where required by law.

1. b) Advisory Services/Consulting

In order to provide Custom Solution Services (e.g. consulting and advisory services) ordered by you or your organization, IMR may use your users / professional business information such as name and email address, business phone number, information about your organization, and your job title. In some cases, IMR may collect additional personal data if required due to the nature of the consulting project which can include but is not limited to professional profiles, names, email addresses, feedback, or information that participants and/or partners have volunteered to provide to us via questionnaires submitted, and other information.

1. c) Ancillary Services

To provide services related to updates on industry developments, IMR may use your name and email address to deliver these updates to you or your organization. Such services may include market updates, market snapshots, and other value-added services or features provided by IMR, whether for remuneration or free of charge.

Irrespective of whether IMR provides its services to you or your organization, we may also process your name and email address and personal data that you provide to us when we ask for your insights related to a specific sector or topic.

1. d) Third Party Data Collection

IMR may collect personal data from third parties, such as data brokers or aggregators, in the course of its business activities, including in connection with some client services. This data may include demographic, professional, and other information that is publicly available online, including information you choose to make public through social media platforms and other public online forums. We may combine this data with existing information we have about you or use it independently for benchmarking and data analytics purposes. We will always confirm that the third party has provided transparent information about its use of this data, including its disclosure to third parties like IMR, in compliance with applicable law.

1. e) Primary Interviews

Market research and consulting in IMR carries out extensive interviews in person and by telephone, email, videoconferencing software, or social media platforms. In all such cases, we ask interview participants including our consultants and the industry experts to identify themselves, state the purpose of the interaction, and any pertinent details for how the interview will be conducted (i.e., if notes will be taken and/or it will be recorded). Interviewees have the option to remain anonymous in the interview. Any personal data in the interview transcript will be removed before sharing data with our client, whilst recordings will not be shared.

We are committed to sending information on the research being conducted, a list of questions (and/or an agenda, whenever relevant), and the specific terms and conditions for the interaction before scheduling interviews. We will delete all recordings within 24 months of the end of the project they referred to. In certain cases, interview recordings might be shared with our clients provided you have shared consent for us to do so. Please be aware that we cannot be held liable for the way(s) third parties manage and protect your personal information if this happens.

1. f) Client feedback

All client feedback provided for each project will be treated in confidence. Client feedback will only be shared externally in aggregated and anonymized form, except where testimonials are voluntarily provided for marketing purposes. All client feedback is securely stored on our project management system.

1. g) General Principles

Intent Market Research may also collect personal data as part of its business activities, including in connection with some client services. We also collect personal data on certain areas of the sites when you register for or apply for jobs through the career site, create a user profile, ask for more information from contact us page, subscribe for press releases and/or participate in public user posting areas. We can also automatically collect information about the devices you use to interact with our websites. The information we automatically collect may include IP address, device identifier, web browser, and browsing information collected through Cookies and Other Tracking Technologies on our Sites.

Use of information

We use your personal information with your consent to provide you access to the Website, Mobile Apps, and Communications. The personal information you provide may be used to manage our relationship with you, including any requests you make, or to customize or improve the Website or Mobile App and related services offered to you.

We may also use your personal information for marketing purposes, including delivering cross-contextual behavioral or targeted advertising based on your interactions across nonaffiliated websites or online applications or sending you communications or promotional materials regarding services provided by us. We may also contact you to pursue feedback on services provided by us for market research or consulting purposes.

You may request that we discontinue sending you communications, emails, or other correspondence at any time. If we possess any personal information about you that has been de-identified, we maintain and use such de-identified information and it is not subject to the terms of this Privacy Policy.

Retention of Your Personal Information

IMR will keep your personal information for as long as necessary to fulfill the purpose for which it was collected. The retention periods for your data are determined by the following criteria:

• The duration of our ongoing relationship with you and the provision of services, along with the subsequent period during which we may legitimately need to reference your personal information to address potential issues.
• Whether there is a legal obligation to retain the information.
• Whether retention is advisable considering our legal position.

Marketing

We may contact you to inform you about IMR services, features, and special offers, including the provision of marketing communication within the limits prescribed by law. If required, we will request your consent before sending any such communication.

In our marketing communications, we adhere to applicable data privacy laws. If, at any time, you prefer not to receive further communications from us, you can unsubscribe from such communications using the provided link in every email or writing back to us.

Cookies and Other Tracking Technologies

We utilize ‘cookies’ and related technologies in our online activities to track your visits to our site and communications with you. This helps us identify you, operate our websites, enhance your experience, and conduct advertising and analysis. Some cookies are optional and are only used with your agreement.

Security Processes

IMR employs appropriate technological and operational security processes to safeguard personal data from loss, misuse, alteration, or destruction. Only authorized IMR personnel and third-party service providers have access to personal data and are obligated to treat it as confidential. However, despite precautions, IMR cannot guarantee protection against unauthorized access to personally identifiable information.

Links to Other Web Sites

Our sites contain links to other websites not operated by IMR. We are not responsible for the protection and privacy of information you provide on external websites. We cannot control the content or security of such sites and disclaim responsibility for any loss or damage resulting from visiting them.

Compliance with Law

IMR complies with all applicable data privacy laws. Personal user or customer information may be disclosed to legal authorities if required by a court subpoena, legal order, or as mandated by the laws, rules, and regulations of any jurisdiction. In case of a violation of site terms or restrictions, personal user information may be disclosed to affected business partners or legal authorities.

Your Rights

You have the right to request access, review, or correction of your personal data collected by us. Depending on applicable law, you may also request a copy of your data or request its deletion. If you wish to make such requests or discuss how we process your data, please contact us at [email protected]. To protect your privacy, we will verify your identity before granting access to your data. We will promptly investigate and respond to your requests as required by law.

Minors

Intent Market Research understands the importance of protecting children’s privacy. Our activities are not designed for nor directed at children under the age of 18.

Unsubscribe

If you have registered for IMR alerts, or you receive invites from IMR and you prefer not to receive future email communications from us, please write to us to unsubscribe.